Point of Rental - Issue Generating and Printing Reports – Incident details

All systems operational

Issue Generating and Printing Reports

Resolved
Operational
Started 7 months agoLasted about 7 hours

Affected

Elite

Operational from 6:00 AM to 12:30 PM, Partial outage from 12:30 PM to 1:11 PM

Elite In The Cloud

Partial outage from 6:00 AM to 1:11 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    The issue identified this morning related to reporting and printing has been resolved.

    Elite customers will need to check for updates to receive the fix.

    Elite In the Cloud customers will receive the fix automatically.

  • Identified
    Identified
    We have identified an issue in Elite related to generating and printing reports. We are currently working on a resolution.
  • Investigating
    Investigating
    An issue generating and printing reports for Elite Cloud customers is actively being investigated.